Information We Collect
We may collect the following types of personal information:
• Contact details – name, email address, phone number, postal address.
• Business details – company name, job title, project information.
• Website usage data – IP address, browser type, operating system, pages visited, time spent on our site.
• Communications – any messages, emails, or forms you send us.
We do not knowingly collect personal data from anyone under the age of 16.
How We Collect Your Information
We collect personal information in the following ways:
• When you contact us via our website forms, email, or phone.
• When you subscribe to our newsletters or updates.
• When you request a quote or book a service.
• Automatically, through cookies and analytics tools when you browse our site.
How We Use Your Information
We use your personal data to:
• Respond to your enquiries and provide the services you request.
• Manage customer relationships and project delivery.
• Send relevant updates, newsletters, or marketing (only with your consent).
• Improve our website and user experience.
• Meet legal and regulatory requirements.
Legal Basis for Processing
Under UK GDPR and EU GDPR, we process your personal data on the following legal bases:
• Contract – to provide services you have requested.
• Consent – when you have opted in to receive marketing communications.
• Legitimate Interests – to improve services, maintain security, and grow our business.
• Legal Obligation – to comply with laws and regulations.
Sharing Your Information
We will never sell your personal data. We may share your information with:
• Our service providers (e.g. IT, hosting, email platforms) who process data on our behalf.
• Regulatory bodies or law enforcement if required by law.
• Project partners where necessary to fulfil a service contract (with your knowledge).
Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When no longer needed, we will securely delete or anonymise your information.
Cookies & Tracking Technologies
Our website uses cookies and analytics to:
• Improve site performance.
• Understand visitor behaviour.
• Provide a better browsing experience.
You can manage or disable cookies through your browser settings.
Your Rights
You have the right to:
• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent to marketing at any time.
• Object to processing based on legitimate interests.
• Request a copy of your data in a portable format.
To exercise your rights, contact us using the details below.
Security of Your Data
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, or misuse.
